Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

• Account Information: Name, email address, username, phone number, and preferred currency when you register.
• Transaction Data: Records of all deposits, withdrawals, trades, and account activity.
• Identity Verification: Government-issued ID and supporting documents required for KYC compliance.
• Technical Data: IP address, browser type, device information, cookies, and usage logs.
• Communications: Messages sent via our support chat or email channels.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our trading platform
• Process transactions and send related notifications
• Verify your identity and comply with AML/KYC regulations
• Detect and prevent fraud and unauthorized access
• Communicate with you about your account and our services
• Improve our platform based on usage patterns and feedback
• Comply with applicable laws and regulatory requirements

3. Data Security

We implement industry-standard security measures to protect your personal information. This includes 256-bit SSL encryption for all data in transit, two-factor authentication options, and segregated storage of sensitive financial information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

• Service Providers: Email services, cloud hosting, and analytics providers who assist in operating our platform.
• Legal Authorities: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our service may not function properly without cookies. For more details, see our Cookie Policy.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict certain processing of your data
• Receive a portable copy of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@influxfinancetrading.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We retain transaction records for a minimum of 5 years to comply with financial regulations. You may request deletion of non-regulatory data at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of the platform after changes constitutes your acceptance of the updated policy.